Privacy Policy

Effective Date: 26/02/2026

At Redtily, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or shop from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through payment gateways)

Non-Personal Information

IP address
Browser type
Device information
Pages visited on our website
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmation and tracking details
Provide customer support
Improve our website and shopping experience
Send promotional emails (only if you subscribe)
Prevent fraud and secure transactions

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment gateways. We do not store your credit card or debit card details on our servers.

4. Cookies

Our website uses cookies to:

Remember your cart items
Save login information
Improve website performance
Analyze website traffic

You can disable cookies from your browser settings, but some features of the website may not work properly.

5. Sharing of Information

We may share your information only with:

Payment gateway providers
Shipping and courier partners
Technical service providers
Legal authorities (if required by law)

All partners are required to keep your information secure.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or loss. However, no online system is 100% secure.

7. Your Rights

You have the right to:

Access your personal information
Update or correct your details
Request deletion of your account
Unsubscribe from marketing emails

To make any request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.